![]() You can also download the software at /software and the user guide at /documentation. Quickly access links to product support and software/firmware upgrade information.Automatically manage your PC multimedia so you never miss a call.Customize your headset and Savi base settings to your personal preferences.Remotely answer incoming softphone calls.The CD contains animated set up instructions the complete user guide that provides full details on how to use your system and the Plantronics software. Using your wireless headset with remote call answering accessory (Recommended and preferred) Remove your Plantronics headset from the charging base and place it on your head. Press the headset button to answer/end your phone calls. We highly recommend that you refer to the included CD. On the face of your office phone will be a headset button. Please refer to the separate safety instructions for important product safety information prior to installation or use of the product.Ģ Select your headset and lifter (if applicable). This Quick Start Guide contains instructions for setting up the Savi W740 (WO2 ™ Base + WH500 ™ Headset) Wireless Headset System. We’ve been helping customers since 1994 with all their headset needs, so reach out if you need some help.Congratulations on purchasing your new Plantronics product. The advice and recommendations are free, and you don’t have to be our customer either. If you have any headset related questions, or just need a compatible headset recommendation, don’t hesitate to reach out to us here at Headset Advisor. I hope that you received some value in this content. It’s inexpensive, it’s flexible and there’s no long term contract. If you’re not familiar with our unique rental program, you can watch the video below to learn more. If these fixes don’t solve your problem, then reach out to us here at Headset Advisor and we can likely provide you with trade in credit for your old headset that you can apply towards the purchase or rental of a new headset. That takes up your time, costs you money, and if the headset ends up in the landfill, that’s bad for our environment. I want to make sure that you try these fixes so that you don’t have to discard your current headset and purchase a new one. If this process didn’t fix your problem, make sure to watch my video on this because in it I provide you with a link to another remedy that might resolve your headset issue(s). ![]() Chances are high that if you navigate yourself through this process, you’ll likely come out the other end with a better performing USB headset. In most cases, going through this process will fix a multitude of issues. Click on this and you should see it say, “downloading” On the next screen you should see “download”. On the next screen you’ll be looking for “update”. Look for “notifications” that should appear in the upper right side of the screen. ![]() Once downloaded, make sure that your USB headset is plugged into a USB port on your computer. Step 1ĭownload the Plantronics (now Poly) Hub Software Step 2 If you’re still reading then join me as I help break down the details on getting your USB headset working better. If you’re like minded, then here’s our video where I discuss a possible solution to this nagging, ongoing issues experienced by the masses. If you’ve had a similar thought if faced with USB headset issues, hold off on that thought until you read this blog.īetter yet, why not watch the video I made on this very subject? A lot of people like watching their content rather than reading it. The knee jerk reaction by many is to discard the headset and buy a replacement. The headset is working fine one moment, and the next moment it has static, speaker problems, microphone problems, volume issues and more. Over the years, we’ve received countless calls from customers who report having abrupt, out of the blue issues with their USB headsets.
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